Refund Policy

Last Updated: March 02, 2026

This Refund Policy applies to all purchases made through https://adhdbreakdown.com (“Service”), operated by ADHD Breakdown (“Company,” “we,” “our,” or “us”).

All payments for products and subscriptions sold through our website are processed by Paddle, our authorized reseller and Merchant of Record.

When you purchase a product or subscription from us, you are purchasing it from Paddle, and your transaction is subject to Paddle’s Buyer Terms and Conditions.

You can review Paddle’s Buyer Terms here: https://www.paddle.com/legal/buyer-terms

1. Merchant of Record

Paddle acts as the Merchant of Record for all transactions on this website. This means:

• Paddle processes payments
• Paddle manages billing
• Paddle handles applicable taxes (including VAT/GST)
• Paddle manages refund processing

Refund requests are handled in accordance with Paddle’s policies and applicable consumer protection laws.

2. Consumer Right to Cancel (Where Applicable)

If you are a consumer residing in a jurisdiction that provides statutory cancellation rights (such as the UK or EU), you may have the right to cancel your purchase within 14 days of the transaction without giving any reason, unless an exception applies.

Where digital content is supplied and performance begins immediately upon purchase (for example, immediate access to a subscription or downloadable materials), you acknowledge that:

• You consent to immediate performance, and
• You may lose your statutory right of withdrawal once access to the digital content has begun.

These rights are governed by Paddle’s Buyer Terms and applicable local laws.

3. Subscription Services

If you purchase a subscription:

• Subscriptions automatically renew at the end of each billing cycle unless cancelled.
• You may cancel your subscription at any time through your account dashboard or by contacting Paddle.
• Cancellation will prevent future billing.
• Access will remain active until the end of the current billing period.

Refunds for subscription payments are handled in accordance with Paddle’s refund policies.

4. Refund Requests

If you wish to request a refund, you may do so by contacting Paddle directly via: https://www.paddle.com/contact

Refund requests are reviewed and processed in accordance with:

• Paddle’s Buyer Terms
• Applicable consumer protection laws
• The circumstances of the transaction

If you need assistance locating your Paddle receipt or order reference, you may contact us at: support@adhdbreakdown.com

We are happy to help guide you through the process.

5. Technical Issues or Billing Errors

If you experience duplicate charges, incorrect billing, or technical issues preventing access, please contact Paddle directly for resolution. Paddle will determine the appropriate remedy, which may include a refund or other resolution.

You may also notify us at support@adhdbreakdown.com so we can assist in resolving the issue promptly.

6. Chargebacks

We encourage customers to contact Paddle directly before initiating a chargeback with their bank or card provider. Most billing concerns can be resolved quickly through Paddle’s support team.

7. Refund Processing

Where a refund is approved:

• Refunds are issued to the original payment method used for the purchase.
• Processing times may vary depending on your financial institution.
• Paddle will confirm once a refund has been processed.

8. Contact Information

If you have questions regarding your purchase, billing, or subscription:

• Paddle Support: https://www.paddle.com/contact
• ADHD Breakdown Support: support@adhdbreakdown.com